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Contact Us and FAQ
Order by Mail
Print out the order form to mail:
We strongly recommend you add items to your shopping cart and then select the
button that says "order form to mail". Then select your shipping country and
shipping method. That will bring you to an order form. Print and fill out the
order form.
If you do not have a printer then you may copy the online form in
clear and legible printing by hand. If your order form can not be read, it will
be returned to you. Please include your priority service code: golden.
Mail the form with payment to:
CNV Inc.
1925 Addison Way
Los Angeles, CA 90041
If you are sending a check please read details on
Paying by Check
Order by Phone
- Before calling, you must know the product numbers you want to order.
- 1-888-P-SEXTOY , 1-888-773-9869
- Tell the operator your priority service code is: golden
- Make the operator read everything back to you to make sure they don't
make an error.
- Live operators 24 hours per day 7 days a week.
Frequently Asked Questions
General Questions
When will my card be billed
Discreetness and Security
2257 compliance statement
All information is secure
Card is billed by CNV Inc.
Delivery man and neighbors will not know
I did not order this
Privacy Policy
Someone used my credit card
Products Available and How to Shop
Contact someone about product questions
More info on Liquid Latex
Online is the best way to shop
Out of stock items
We do not have a physical store to visit
Service After an Order is Placed
Changes to an order already placed
Contact someone about customer service problems
Contact someone about order placed
My credit card was charged but I have not received my
order
Package has been tampered with
Product shipped but has not arrived
Refunds from SextoyTV minutes
Returns
Track order placed
Shipping Options and Costs
Order may be shipped from different locations
Shipping Companies we use for shipping
When does my order ship?
Ways to Order and Pay
Addressing an Overseas Military Mailpiece
Important Info for International Customers
Important Info for Military Personnel
Order by Fax
Order by Mail
Order by Phone
Order Online
Our prices are in $US Dollars only
Pay by check
Pay by COD
Pay by Credit card
Pay by Debit Cards
Pay by Money order or bank check
Pay by Paypal
Pay by Wire transfers
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